Administrative Team - Jacksonville Speech and Hearing Center

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OUR ADMINISTRATIVE STAFF

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President and CEO: Chandra Manning

Chandra joined the JSHC team in 2019 and comes with recent experience as a Director of Operations in private practice audiology. She contributes to the success of the practice at our clinics by working with the team of doctors, speech language pathologists and administrative staff to ensure the highest quality speech and hearing healthcare available in Jacksonville and an unparalleled patient experience.

Her background in communication, creative marketing, office management and project management offer a wide variety of skills that are useful to JSHC.

Fun Facts: Chandra was a Navy brat, having lived as far west as Hawaii and as far east as the Azores. She’s enjoys travelling, having visited or lived in six countries. She’s called Jacksonville home since 1996. It is here that she met her husband and has been raising their two daughters.
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Controller: Lynne Woodall

Lynne Woodall joined JSHC in October 2011, after 23 years as Chief Financial Officer at the Boy’s Home in Jacksonville.

Lynne and husband, Jerry, have been married for 43 years. They have a daughter, Jennifer, a Registered Nurse.

Fun Facts: She enjoys reading, completing crossword puzzles, and Genealogy. She collects M & M candy dispensers. In the fall her mantra is a passionate, “Roll Tide!”
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Director of Development: Erika Hooper

Erika joined JSHC in January 2020, fulfilling a lifelong goal of working for a non-profit organization.

Prior to joining the JSHC Team, she gained wide-ranging experience in the private sector. Erika began her career path at a medical facility where she performed all front and back office duties that involved patient interaction while obtaining a Medical Assistant Certification and an Associate of Arts degree from Florida State College at Jacksonville. Erika then graduated from the University of Florida with a Bachelor of Arts degree in Sociology. After college, Erika followed her personal passion for the creative arts by working for a local photography studio and gained over a decade of experience as a Professional Photographer and Graphic Designer. Eventually, Erika went on to work as a regional sales coordinator and corporate customer service liaison for a nationwide provider of medical spa services. Erika also has experience as a Marketing Coordinator and Product Specialist in the financial technology field.

Erika began JSHC as an Executive Assistant supporting the Chief Executive Officer and the Chief Development Officer. After assisting with her first FinFest annual fundraiser, Special Projects Manager was added to her title. Erika was additional support for the Development Team and was touted to replace the Chief Development Officer when she retired. Erika is now helping to lead the team providing fund development, grant-seeking opportunities, marketing and communications for the organization. She truly shares the vision of the JSHC CEO, ensuring that every person in Northeast Florida communicates effectively!

Fun Facts: Erika is a third generation Jacksonville native that works downtown near the bank where her Grandmother had her first job! She is a proud foster parent that enjoys providing care and stability for children in need.
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Billing Manager: April Newton

April has been with JSHC since 2008. She began her journey at JSHC in the front office and has since worked her way up in the organization to become the referral coordinator and now the billing manager. She has a passion for helping people and is proud that her work makes a difference in the lives of others. April is a Jacksonville native, she attended Jacksonville University and is a member of Gamma Phi Beta sorority. She is also the mother of a very precocious daughter.

Fun Facts: April is an avid reader and loves all things purple and her favorite phrase is “Roll Tide.” She also is the daughter of a knife maker.
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Clinic Services Manager: Ray Griffiths

Raymond Griffiths joined JSHC in April 2018 as Front Office Coordinator. He now serves as Clinic Services Manager, where he focuses on insurance credentialing, as well as processing referrals and authorizations. He is a Minnesota transplant, having graduated from Eden Prairie High School and attended the University of Minnesota and University of Phoenix.

Fun Facts: Ray enjoys visiting art museums, going to the movies, and volunteering at various events around Jacksonville.
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Development Associate: Olivia Vo

Olivia Vo joined the JSHC Team in July 2023 after a decade long career in staffing and recruiting. Olivia has branched out since then as a solopreneur in digital marketing, social media management, speaking, and self-publishing. She is enthusiastic to bring her skills to the nonprofit sector and value based organizations.

Olivia received her Bachelors degree in Psychology and Anthropology from the College of the Holy Cross, Worcester, Massachusetts and awarded a U.S. Fulbright Fellowship to Vietnam upon graduation.

Fun Fact: Olivia won 1st place at the St. John’s Pitch Factory 2023 competition for pitching her independent self-publishing book business called “The Three Booketeers.” The Pitch Factory is a unique partnership between the St. Johns County Chamber of Commerce, Women’s Business Center, and JAX Chamber and sponsored by North Avenue Capital.
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Logan joined the JSHC Team in June 2024 after working as Office Coordinator at Gateway Pest Control. Logan also has experience being published for her creative writing work. She specializes in grant writing.

Logan graduated with a Bachelor’s degree in Technical Writing for Mechanical Engineering from the University of North Florida.

Fun Facts: Logan is a music enthusiast with far too many hours logged on Spotify…she always makes it into the 0.1 percentile of listeners for her favorite artist. She is a current Volunteer Reader for Flash Fiction Magazine. In addition, she enjoys training in boxing (not kickboxing) and excited to fight!
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Jennie was born and raised in Tampa, Florida. She is an Alumni of the College of Communication Sciences and Disorders at University of South Florida. She started in Architecture in high school and made the change to get her B.A. in Deaf Studies part way through college. In 2020, she moved to Jacksonville and started working at Jacksonville Speech & Hearing Center in 2021. She now to work remotely from her new home state of Virginia with her husband, Tyler, and black Lab, Luna. She holds high value in giving the best service she can to patients and the schools she works with.

Fun Fact: Jennie used to play violin in school. She is also looking into teaching ASL in the future, so she is more than happy to teach you some signs and grammar.
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Eriel joined JSHC in 2022 as CEO Michael Howland’s Executive Assistant. Prior to joining JSHC, Eriel worked as the Lead Problem Solver for Amazon, where she became skilled in data entry, task management and troubleshooting. Eriel is very excited to learn and grow in this new role all while being able to help others in her community.

Fun Facts: Eriel is a recent graduate of Parisian Spa Institute as a Licensed Full Specialist and loves all things beauty. When it comes to beauty Eriel’s mission is to make all her clients feel confident and beautiful unfiltered. She plans to one day open a Salon/Day Spa in the future.
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Lauren Bielinski joined the JSHC Team in July 2024 after working as a Backroom Associate at the Betty Griffin Thrift Shoppe. Lauren also has experience with customer service after working for 2 years as a Starbucks Barista. She’s used to working with a team due to being a House Cleaner for her family’s cleaning business for 7 years, and she’s also well-versed in computers; she started using them at just 2 years old.

Lauren graduated with a Bachelor’s in 2D Animation from the Rocky Mountain College of Art and Design.

Fun Facts: Lauren’s favorite animation studio is Laika who produced her favorite movie Coraline. She loves horror movies and games and enjoys playing tabletop roleplaying games like Dungeons and Dragons and Vampire: The Masquerade.
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Daisha joined the JSCH Team in August 2024 after being a Childcare Provider and Student Worker at the Bloomsburg University Speech and Hearing Clinic. She specializes in child development with supporting creative thinking and advocating healthy coping skills in youth.

Daisha graduated with a Bachelor’s degree in Communications Sciences and Disorders from the Bloomsburg University of Pennsylvania.

Fun Facts: Daisha loves all animals and enjoys reading, yoga, and drawing.
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